Solicitor panel policy change

HSBC UK Bank changed 1 Part 2 answer

Region
England and Wales
Change date
Handbook
UK Finance Part 2

Summary

HSBC has updated its England and Wales answer on contact points for standard documents to state that it will no longer review, process or respond to pre-completion queries submitted by fax. Pre-completion queries should still be checked against Part 2 and the LMS Secure Link FAQs, then raised via the LMS Secure Link portal.

Check the lender’s current requirements before you rely on this summary.

Questions changed

1 question
  1. 1.11aContact point for standard documents.

Activity trends

Published changes per month, December 2024 to November 2026

HSBC UK Bank 40 in 24 months
All regions Month of this change
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MonthChanges
Jun 20253
Aug 20251
Sep 20253
Oct 20251
Nov 20251
Jan 20264
Mar 20263
May 20261
Jun 20262
Jul 20264
Aug 20263
Sep 20268
Oct 20263
Nov 20263
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