Summary
Lloyds (England and Wales) now wants requests to release retentions or advance instalments sent to the Conveyancer Support email instead of Mortgage Processing. The contact for the debt amount drops its reference to the offer address and keeps only the Mortgage Servicing email.
Check the lender’s current requirements before you rely on this summary.
Questions changed
2 questions- 12.3.1aIf different from 1.11, contact point for release of retentions/mortgage advance instalments
- 16.3.2aIf different from 1.11, contact point for finding out the debt amount
Activity trends
Published changes per month, December 2024 to November 2026
peak 7
Month of this change
Show as table
| Month | Changes |
|---|---|
| Feb 2025 | 2 |
| Jan 2026 | 2 |
| Apr 2026 | 5 |
| Jun 2026 | 2 |
| Jul 2026 | 7 |
| Aug 2026 | 1 |
| Sep 2026 | 2 |
| Nov 2026 | 1 |
